T's & C'S

Thank you for supporting our small family business! Your love and orders help keep our dream alive and growing. 

By placing an order with MGC Succulents, you're confirming that you’ve read and agreed to the following cheeky terms and conditions:

Plant Shipping:
All our plants are shipped bare-root (no pots, minimal soil). It’s how we roll.

Cupcake Boxes:
The cute cupcake boxes you see are for market display only, not for shipping. We don't send plants in them, sorry!

Price Exclusions:
All advertised prices exclude shipping, which will be added at checkout (sadly, shipping isn't free... yet!).

Plant Look:
Plants may vary in size, shape, colour, and root system. They’re living beings, not robots, so don’t expect them to look exactly like the pics. We take photos when they’re at their best, but they might look different depending on the season or stress levels (don’t worry, they’re tough!).

Order Changes:
Once your order’s placed, we can’t change it or add anything to it—so make sure you double-check your cart.

REFUND POLICY

Plants are living creatures, and they don’t do returns. But if they arrive damaged, send us some pics within 24 hours, and we’ll assess the situation. If it’s beyond saving, we’ll offer a gift card for the full purchase amount (minus shipping).

Note: Minor damage like leaves falling off or stretching during transit isn’t grounds for a refund. But check out our care tips and give your plants some TLC!

Sun-Kissed Plants:
We grow our plants in full sun (no fancy climate-controlled greenhouses here). Expect natural sun markings on the leaves. If you see some, don't worry—it’s just part of their natural beauty!

Cancellations:

Changed your mind? You can cancel within 48 hours of ordering (before we ship your plants). After that, it’s too late.

Discounts and promos:

Only one promo per order (sorry, we’re not that generous).
Gift cards are excluded from sales and discounts.
All discounts and promotions exclude postage, unless stated otherwise.

Clearance stock:

Clearance plants might have a few quirks (oversized, undersized, minor burns, etc.). They're marked down for a reason, and we can’t accept returns or refunds for them. They're still fabulous though!